1. Custom Products

Due to the custom nature of our products, all sales are generally final once production has begun or final approval has been given.

This includes but is not limited to:

• Custom apparel

• Printed items

• Banners and signage

• Promotional products

• Event and specialty printing

Refunds will not be issued for customer-approved errors such as misspellings, incorrect sizes, wrong dates, or design selections approved by the customer.

2. Order Cancellations

Orders may be canceled before production begins. If work has already started, a cancellation fee may apply based on time, labor, design work, or materials already purchased.

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If production has started, cancellations may not be permitted.

3. Graphic Design Services

Deposits for graphic design services are non-refundable once work has started.

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If a project is canceled after work has begun, any fees paid for completed work, concepts, revisions, or time already invested are non-refundable.

4. Website Design & Digital Services

Deposits and payments made toward website services are non-refundable once project work has started.
 

If a project is canceled by the client after work begins, Pressed Design Studio reserves the right to retain payment for time, labor, design, setup, consultation, and work completed up to that point.

Completed work and project files may be withheld until outstanding balances are paid.

5. Damaged, Defective, or Incorrect Orders

If you receive an order that is damaged, defective, or incorrect due to an error on our part, please contact us within 3 business days of receiving your order.

Please include:

• Your order name/number

• A description of the issue

• Clear photos of the item

If the issue is determined to be an error made by Pressed Design Studio, we will review the matter and provide an appropriate resolution, which may include a replacement, store credit, or partial/full refund when applicable.

6. No Refunds for the Following

Refunds will not be issued for:

• Customer-approved proof errors

• Change of mind after approval

• Incorrect information submitted by the customer

• Delays caused by customer response time

• Minor variations in color, texture, or product appearance

• Third-party platform, hosting, or shipping delays outside our control

7. Contact

For refund or cancellation questions, contact:

Pressed Design Studio
Email: hello.getpressed@gmail.com
Phone: (252) 360-0870